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MENA Industrial Supplies, Dubai Investment Park 1, Dubai, UAE, respects your privacy. This policy explains what we collect when you use this website and how we use it.
When you contact us by phone, WhatsApp or email, we receive the contact details and enquiry information you choose to share, typically your name, company, phone number, email address and the products you are asking about. The website itself has no user accounts and no checkout, so we do not collect payment details online.
We use enquiry details to prepare quotations, arrange delivery and follow up on your request. We do not sell or rent your details. We share them only with delivery partners and service providers where needed to fulfil an order, or where the law requires.
We use analytics tools such as Google Analytics to understand how visitors use the site, for example which product pages are viewed most. These tools set cookies and collect usage data such as pages visited, approximate location and device type. You can accept essential cookies only through the cookie banner, and you can clear or block cookies in your browser at any time.
Quote buttons on this site open WhatsApp. Messages you send there are processed by WhatsApp under its own privacy policy. Links to Google Maps, Google Business Profile or other third party services are likewise governed by those services' policies.
We keep enquiry and order records for as long as needed for business, accounting and legal purposes under UAE law, then delete or anonymise them.
You can ask us to correct or delete the contact details we hold about you, or to stop contacting you, by emailing info@menaindustrialsupplies.ae. We respond to reasonable requests promptly.
We may update this policy as the site or the law changes. The current version is always published on this page.